Apple iPhone 11 Certified Pre-Owned (Refurbished) Smartphone: Features, Price & Colors

Overview

Meet iPhone 11 Certified Pre-Owned (refurbished). A new dual-camera system captures more of what you see and love. The fastest chip ever in a smartphone and all-day battery life let you do more and charge less.¹ And the highest-quality video in a smartphone, so your memories look better than ever. Get the most of your iPhone 11 with Verizon, the nation's most awarded network.

Reviews

3.8

389 reviews

71% of reviewers recommend this product.

iPhone 11

3 days ago

Yes, I'd recommend this product.

This phone is great and I love the camera

Horrible customer service

7 days ago

Customer service regarding this purchase was horrible. Item was shipped to the wrong address then had to purchase the product at full price due to the urgent need of use of a phone.

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Apple iPhone 11 (Certified Pre-Owned)

Starts at $5.69/mo

for 36 months, 0% APR

Apple iPhone 14 Plus (Certified Pre-Owned)

Starts at $16.94/mo

for 36 months, 0% APR

Apple iPhone 13 mini (Certified Pre-Owned)

Starts at $11.11/mo

for 36 months, 0% APR

Apple iPhone 14 (Certified Pre-Owned)

Starts at $17.91/mo

for 36 months, 0% APR

Battery life

Up to 26 hrs.

Battery life

Streamed: Up to 20 hrs; Audio playback: Up to 100 hrs.

Battery life

Video playback: Up to 17 hours; Video playback (streamed): Up to 13 hours; Audio playback: Up to 55 hours

Battery life

Audio playback: Up to 80 hrs.

Screen

6.1-inch (diagonal) all-screen LCD Multi-Touch display with IPS technology

Screen

Super Retina XDR display; 6.7-inch (diagonal) all-screen OLED display; 2778-by-1284-pixel resolution at 458 ppi

Screen

Super Retina XDR display, 5.4-inch (diagonal) all-screen OLED display; 2340-by-1080-pixel resolution at 476 ppi

Screen

Super Retina XDR display; 6.1-inch (diagonal) all-screen OLED display; 2532-by-1170-pixel resolution at 460 ppi

Reviews

(389)

Reviews

(31)

Reviews

(116)

Reviews

(51)

Storage

64 GB, 128 GB, 256 GB (Subject to availability)

Storage

512 GB, 128 GB, 256 GB (Subject to availability)

Storage

256 GB, 128 GB, 512 GB (Subject to availability)

Storage

256 GB, 128 GB, 512 GB (Subject to availability)

Rear camera

12 MP

Rear camera

12MP Main: 26 mm, ƒ/1.5 aperture, sensor-shift optical image stabilization, seven-element lens, 100% Focus Pixels

Rear camera

Dual 12MP camera system: Wide and Ultra Wide Cameras

Rear camera

12MP Main: 26 mm, ƒ/1.5 aperture, sensor-shift optical image stabilization, seven-element lens, 100% Focus Pixels

Colors

+ 1

Colors

+ 1

Colors

+ 1

Colors

+ 1

1 All battery claims depend on network configuration and many other factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced by Apple service provider. Battery life and charge cycles vary by use and settings. See apple.com/batteries and apple.com/iphone/battery.html for more information.
2 Available September 30, 2019.
3 iPhone 11 is splash, water and dust resistant and was tested under controlled laboratory conditions; iPhone 11 has a rating of IP68 under IEC standard 60529 (maximum depth of 2 meters up to 30 minutes). Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.

Specs

Certified Pre-Owned

Our highly-trained technicians inspect and grade the cosmetic appearance of each used device to indicate if the condition is Like New, Great, Very Good or Good. We conduct extensive functional examinations on all used devices. This includes all internal and external functions such as buttons, audio, battery health, SIM card, camera and touch screen. We only approve used devices that score 100% functionality. Learn more about our refurbished devices.

Certified Pre-Owned

Design

Depth

.33 in

Colors

Black, Green, Yellow, Purple, (Product)Red, White (subject to availability)

Width

2.98 in.

Weight

6.84 oz.

Height

5.94 in

Accessibility

Overall

Accessibility Shortcut, Siri, Guided Access, Per App Setting

Auditory

Made for iPhone hearing devices, Sound Recognition, Headphone Accommodations, Live Captions

Mobility/Cognitive

Voice Control, Switch Control, AssistiveTouch, Back Tap

Hearing Aid Compatibility

M3/T4

Visual

VoiceOver, Zoom, Color Filters, Spoken Content

Network

Wi-Fi

Yes

Network

FDD-LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 29, 30, 66, 71)TD-LTE (Bands 34, 38, 39, 40, 41, 42, 46, 48)CDMA EV-DO Rev. A (800, 1900 MHz)UMTS/HSPA+/DC-HSDPA (850, 900, 1700/2100, 1900, 2100 MHz)GSM/EDGE 850, 900, 1800, 1900Mz

HD Voice

Experience HD Voice and Simultaneous Voice & Data. Enable Wi-Fi Calling and make calls anywhere you have a Wi-Fi Connection.

Battery

Usage Time

26 hrs.

Battery

Built-in rechargeable lithium-ion battery, MagSafe wireless charging up to 15W, Qi wireless charging up to 7.5W

Camera

12 MP

Performance

Storage

64GB, 128GB or 256GB (subject to availability)

Operating System

iOS 13

Display

Screen

6.1-inch (diagonal) all-screen LCD Multi-Touch display with IPS technology

SKU#

OCPO1CAPL1164GN

What's in the box

EarPods with Lightning Connector
Lightning to USB Cable
USB Power Adapter
Documentation

Reviews

Apple iPhone 11 (Certified Pre-Owned) Reviews

3.8

389 reviews

71% of reviewers recommend this product.

Sort by

iPhone 11

3 days ago

Yes, I'd recommend this product.

This phone is great and I love the camera

Horrible customer service

7 days ago

Customer service regarding this purchase was horrible. Item was shipped to the wrong address then had to purchase the product at full price due to the urgent need of use of a phone.

It came broken

8 days ago

Cracked case around camera area

What a purchase

Rockell . 10 days ago

Yes, I'd recommend this product.

My son loves this phone. The sound quality is amazing. The screen works good. Good job verizon

Don’t waste hour time and frustration on this…

Brendon S . 23 days ago

Absolutely terrible experience, phone was unusable and got the run around by “customer service”. The (refurbished) phone was still locked by the previous carrier, which buying from Verizon was supposed to avoid. Was on hold with tech support for over an hour to try to get it up and running. That didn’t work so I went to a Verizon store, which turned out to be “not a corporate store” so they couldn’t help. Back to the phone call for customer service, who told me to take it to a corporate store and they would return it. At the store they tell me there is a $50 restock fee to return the inop phone I just received the day before. I said absolutely not, would I pay that fee. Now I get another phone number to call to get the phone returned and refunded. Finally that got straightened out, hopefully they actually reversed the upgrade fee and don’t charge me for the phone. I was able to complete a flawless transaction with Amazon, maybe Verizon should learn from them…

Good to excellent = Not

Bev Cataldo . 1 month ago

Phone won’t shut off unless I go to settings Gets warm waiting for Verizon assistance- It should not be $300 - you should refund half the price.

Certified iPhone 11 issues

Francisco D . 1 month ago

I was happy for the iPhone but the first phone they sent was a locked phone and I had to wait for a replacement and about 5 hrs on the phone

Unresolved and inept

Shane Hodyniak . 1 month ago

It would be impossible to relate to you the unmitigated disaster this experience was and is. The situation is completely unresolved. I still do not have a working phone going on 2 weeks. As far as I am concerned, Verizon has some good people working for them, the company itself is as useless as horns on a rabbit. You should investigate my case and see that Verizon is an inept ball of useless bureaucracy that should sink below the island called failure. Shame on this organization for how we have been treated.

NOT A HAPPY Customer

Trish Vernazza . 2 months ago

Cant transfer contacts. Tech on phone got everything mixed up. Transferred to wrong phone. Went into Verizon store yesterday and technician told me he would charge $29.00 without guarantees. I said charge me. Then noted he couldn't help me. Went in today with new technician who did NOT charge me and did his best. Still not working. Will go again tomorrow in person.

Samb . 2 months ago

Hasn’t been shipped, package company won’t send to address even though it’s been updated multiple times and have been lied to about updates

FAQs

Apple iPhone 11 (Certified Pre-Owned) FAQs

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May 5, 2024

Does this phone support IOS 16?

Answer from Verizon Customer Support4 days

Yes. ~Peter

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boobae . Mar 16, 2024

i forgot my password and idk how to factory reset

Answer from Verizon Customer Support1 month

Please reach out to manufacturer for assistance with retrieving your account password. ~Peter

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Patty . Feb 26, 2024

Will the SIM card in a 8 plus phone fit iPhone 11 and up? Thanks

Answer from Verizon Customer Support2 months

The SIM card will fit, however, it's recommended to get a new SIM card when activating a new device. ~Jesse

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Cory . Jan 6, 2024

Can i get a sim card that will work on a t-mobile iphone 11 thats unlocked? Went into my store near me and they activated my sim card for my old android but the divit on top is on opposit side of iphone 11.

Answer from Verizon Customer Support4 months

In order to get a working T-Mobile SIM card you would need to contact T-Mobile and have service with that carrier. ~Ivone

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Is the Apple 11 . Dec 29, 2023

Is the Apple 11 5g capable?

Answer from Verizon Customer Support4 months

The iPhone 11 is not 5G capable, it is able to connect to the 4G LTE network. -Lauren

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Warranty . Dec 18, 2023

Do they come with a warranty

Answer from Verizon Customer Support4 months

Yes, learn more here: https://www.verizon.com/support/certified-pre-owned-devices-video/#:~:text=Certified%20Pre%2DOwned%20Devices%20(0%3A48)&text=Plus%2C%20they'll%20upgrade%20the,worry%20about%20any%20unwanted%20surprises. -Joe

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Ric Lew . Nov 22, 2023

Do apple airpods come with this purchase?

Answer from Verizon Customer Support5 months

No -Melissa

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Paul . Aug 6, 2023

What is the battery health of a certified pre-owned phone that is in great condition?

Answer from Verizon Customer Support9 months

The battery health would also be considered great. -Joe

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Sabrina . Aug 3, 2023

Can this phone be prepaid also

Answer from Verizon Customer Support9 months

At full retail after 60 days of a post paid plan. -Melissa

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Cookie . Jul 30, 2023

Can i get applecare on it

Answer from Verizon Customer Support9 months

https://store.apple.com/Catalog/irl/Images/apple_certified.html#:~:text=(3)%20Can%20I%20purchase%20the,your%20Apple%20Certified%20Refurbished%20Product. -Melissa

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Certified Pre-Owned

Apple iPhone 11 (Certified Pre-Owned)

Available offers

3.8

iPhone 11

Horrible customer service

Certified Pre-Owned.

Certified peace of mind.