Kyocera DuraSport 5G UW

Starts at $16.11/mo

Color

Storage

64 GB

New or existing customer

Payment options

Overview

Meet Kyocera’s DuraSport 5G UW, the rugged 5G smartphone that lets you power through the day. Able to withstand drops¹, dirt and the elements¹, including submersion in water², you can count on DuraSport to be your trusted companion for every adventure. Enjoy all your media on the true-to-life 6.1" FHD+ color display. Never miss a beat with the 4,500 mAh Lithium Polymer all-day battery that's built rugged to keep up with you.³ Whether you're at work or enjoying a day of play, the dual-rear cameras allow you to take pictures on the job or capture memories with friends. And with the programmable Google Assistant/Push-to-Talk button you can easily ask questions, make calls, send texts or open the apps you use most often. And with connectivity to Verizon 5G, you can experience blazing fast speeds in more areas than ever before.

Reviews

2.4

131 reviews

28% of reviewers recommend this product.

Nothing but problems

olsson . 17 days ago

This model is just plain bad. Prior Kyocera models were great.

An update to the OS left this thing a hub of frustration and anguish.

Gheeotine . 22 days ago

I've had a good track record with Kyoceras, and when my sturdy workhorse of several years in the Duraforce Pro 2 died, I went for this at my local Verizon simply out of convenience and availability. While I was irritated at a lack of features and customizability (I couldn't change ringtones to custom ones) it was a least functional, that is until about the end of March. I received an update to the OS and thought, "ok, no big deal." WRONG. After installing the update, the phone has been a nonstop cavalcade of crashes, memory overloads, software hiccups, and general un-usability. Keeping anymore than 1 or 2 apps running in the background causes it to herniate and crash to the home screen, the system keyboard frequently stops functioning, and even just listening to music in the car is interrupted when any kind of notice comes in, and I don't mean an alert or notification just pausing the music. I mean everything stops until it can process its brain bubble. I'm dumping this thing at my earliest convenience and anyone considering this phone should look elsewhere.

Kyocera Customer Support - 17 days ago

Thank you for being a Kyocera customer. We’re sorry for the problems you are experiencing with the software update that was released on March 6th and caused problems for some users. That software update is no longer being pushed over the air. We have a remedy we can offer to customers experiencing instability and unexpected behavior on their phones following that update. Please contact our customer support team online at kyoceramobile.com/contactus/support/ and we will assist you. Regarding custom ringers on this phone, DuraSport does support them, but they are a little difficult to set up. Here is a tip for how to do that. Open the Contacts app and find the contact for which you want to assign a ringtone. Open that contact and then tap on the menu in the upper right corner and tap "Set ringtone". Tap on "Ringtone" to select the desired ringtone and tap "OK". The next step is one that some people miss. Before you leave this screen, find another "OK" button in the lower, right corner and tap that. If you back out of this screen without tapping that second "OK" button, the change you made to the ringer will be canceled. Hopefully, this will help you set custom ringtones. Kyocera

Compare devices

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Kyocera DuraSport 5G UW

Starts at $16.11/mo

for 36 months, 0% APR

Kyocera DuraForce Ultra 5G UW

Starts at $24.99/mo

for 36 months, 0% APR

Kyocera DuraForce PRO 3

Starts at $24.99/mo

for 36 months, 0% APR

Battery life

Up to 26.3 hours

Battery life

Up to 4G: 27 hrs. / 5G: 15 hrs. (estimated)

Battery life

Up to 27 hours

Screen

FHD+, IPS LCD capacitive touchscreen with Corning® Gorilla® Glass 6

Screen

5.45 inch, FHD+, IPS LCD capacitive touchscreen with Sapphire Shield™ glass

Screen

5.38" OLED FHD+ Scratch & shatter-resistant glass engineered for outdoor visibility

Reviews

(131)

Reviews

(25)

Reviews

(36)

Storage

64 GB (Subject to availability)

Storage

128 GB (Subject to availability)

Storage

128 GB (Subject to availability)

Rear camera

48MP with Super Night Vision + 16MP ultra-wide view

Rear camera

24MP with Super Night Vision + 16MP ultra-wide view

Rear camera

64MP | 16MP, Ultra-Wide View | Scratch-resistant camera lens | 2MP Macro

Colors

Up to 5 ft on concrete. Compliant with a military standards test (MIL-STD-810H Method 516.6, Procedure IV "Transit Drop"). Device may not perform as tested in all conditions. Test performed in controlled environment. Do not attempt.
IP68 waterproof at 6.5 ft for up to 30 minutes. Before immersing your phone in water, make sure all ports and covers are properly sealed. Avoid using your phone in salt water. Always rinse your phone in fresh water after it has been submerged.
Use mild soap, disinfectant wipes, or alcohol (70%)
Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice data, and other application usage patterns. Results may vary.
5G Ultra Wideband available only in parts of select cities. 5G Nationwide available in 2700+ cities.

Specs

Capture more moments.

The 48 MP main camera with Super Night Vision and a 16 MP ultra wide-angle lens capture stills and videos in almost any condition. Whether you're hiking in the mountains and shooting the views or gazing at the starry night sky, the dual-rear cameras will capture life's most memorable moments in any conditions. Or, use Multi-Camera mode to use both the front and rear cameras at the same time to capture the action and your reaction.

Design

Depth

0.39 in.

Color

Black

Width

2.78 in.

Length

6.09 in.

Height

6.09 in.

Charging Port

USB Type C

Weight

6.52 oz.

Notable Materials

Elastomer grip

Design

Rugged, Sleek & Stylish Android

Accessibility

Auditory

Hearing Aid Support, Live Caption, Real-Time Text

Voice Assistant

Google Assistant

Mobility / Cognitive

Switch Access

Hearing Aid Compatibility

M3/T3

Overall

Accessibility Shortcut, Android Accessibility Suite

Visual

Magnification, Text and display, TalkBack, Select to Speak

Network

Wi-Fi

802.11a/b/g/n/ac/mc/i/r/k, 2.4GHz & 5GHz

4G Network

LTE: B12, B13, B5, B4, B66, B3, B2, B1, B7, B48

SAR

Body - 0.74 W/kg

FCC ID

V65C6930

Global & Roaming Network

GSM: B5, B8, B3, B2 UMTS: B5, B8, B2, B1

5G Nationwide

n2, n5, n66

5G Ultra Wideband

n260/ n261 (high-band / mmWave) | n77 (mid-band / C-band)

Battery

Standby Time

14 days

Powershare

Usage Time

26.3 hours

Battery

Non-Removable Lithium Polymer (Li-Po)

Wireless Charging

Yes

Fast Charge

Yes

Additional Features

Push to Talk Plus

Yes

Audio/Music

Single front facing earpiece/loudspeaker (97dB+) | Dual-mic noise cancellation

WEA Compliance (Wireless Emergency Alert)

Support WEA 3.0. Clickable URLs are supported

*HD Voice with Wi-Fi Calling

Yes

HD Voice with Video Calling

Yes

Camera

Front Camera

8MP with Facial Recognition

Video

1080P HD Video enabled

Camera

48MP with Super Night Vision + 16MP ultra-wide view

Performance

Bluetooth

Bluetooth 5.1 + LE

Storage

64GB (ROM) + 4GB (RAM)

Processor

Qualcomm® Snapdragon™ 480 (SM4350)

Expandable Memory

Yes, Up to 1 TB

Operating System

Android 11

Hotspot

Yes. Up to 10 connections 4G & Up to 10 connections 5G

Security

Fingerprint Sensor and Facial Recognition

Display

Screen Size

6.1 inches

Screen

FHD+, IPS LCD capacitive touchscreen with Corning® Gorilla® Glass 6

Refresh Rate

60 Hz adaptive

Aspect Ratio

20:09

SKU#

KYOC6930

What's in the box

Kyocera DuraSport 5G UW
USB Type-C cable
Non-removable lithium polymer (Li-Po) battery
Literature
A/C Adapter

Up to 5 ft on concrete. Compliant with a military standards test (MIL-STD-810H Method 516.6, Procedure IV "Transit Drop"). Device may not perform as tested in all conditions. Test performed in controlled environment. Do not attempt.
IP68 waterproof at 6.5 ft for up to 30 minutes. Before immersing your phone in water, make sure all ports and covers are properly sealed. Avoid using your phone in salt water. Always rinse your phone in fresh water after it has been submerged.
Use mild soap, disinfectant wipes, or alcohol (70%)
Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice data, and other application usage patterns. Results may vary.
5G Ultra Wideband available only in parts of select cities. 5G Nationwide available in 2700+ cities.

Reviews

Kyocera DuraSport 5G UW Reviews

2.4

131 reviews

28% of reviewers recommend this product.

Sort by

Nothing but problems

olsson . 17 days ago

This model is just plain bad. Prior Kyocera models were great.

An update to the OS left this thing a hub of frustration and anguish.

Gheeotine . 22 days ago

Kyocera Customer Support - 17 days ago

Pass.

malik0976 . 23 days ago

The phone was very breaky in the first place, it's kind of insubstantial feeling, easily knocked out of your hand by passing dogs and if you've got toddlers around, I'm sure they would do a number on it too. I've broken probably three of these, and then the March update happened and finished it off completely. Can't take pictures, can't type, can't shop, can't even play the solitaire game that game with the phone. There are zero reasons to buy this thing.

Kyocera Customer Support - 17 days ago

We’re sorry for the problems you are experiencing. A software update was released for this model on March 6th and caused problems for some users. That software update is no longer being pushed over the air. We have a remedy we can offer to customers experiencing instability and unexpected behavior on their phones following that update. Please contact our customer support team online at kyoceramobile.com/contactus/support/ and we will assist you. Kyocera

Absolute Garbage

Riggsnmurtaugh . 1 month ago

I am on my fourth, yes fourth phone of this model. Verizon gladly sends me one bad phone after another. Bad reception, slow speed, crashes, restarts whenever it wants, replace replace replace. More gargabe after another. Keyboard crashes can't type anything, turns off randomly, drops calls. Absolute Garbage phone. Verizon will only replace what I have with no other compensation what so ever. Four phone later and it still doesn't work.

Kyocera Customer Support - 24 days ago

Forced to update software. Nothing works now.

Hersh03 . 1 month ago

On March 6th a software update was released. After updating absolutely nothing works. Phone calls, text messages, apps. Nothing works. I now possess a expensive piece of garbage.

Kyocera Customer Support - 1 month ago

Garbage

Krapocera . 1 month ago

Glitchy garbage that will make you scream obscenities and swear to never buy Kyocera ever again. What a piece of trash I woefully regret buying.

Kyocera Customer Support - 24 days ago

Horrible Phone

David Bunnell . 2 months ago

Kyocera makes great flip-phones but their smart phones needs work. The Kyocera DuraSport 5G UW is horrible. I have to restart my phone multiple times a day just to check for missed calls and texts. This is with or without the data enabled. Usually a phone will indicate if the signal is bad, but with this phone you wont find out till you attempt to use it. If you are relying on the phone for any kind of use dealing an income, Do Not buy it! you will lose money.

How bad is this phone? I thought it was paid off and I have 2 more years

OliverK . 2 months ago

You can't wash it like the instructions say, it leaks out of everywhere and the screen freaks out. If you wash it, the speaker fills up and you can't hear anything on a phone call. Don't try to dry it with any kind of compressed air, I think it water rating was accomplished by encasing anything sensitive in epoxy instead of seals. Mine is a year old. In that time, it's never consistently wirelessly charged - sometimes it locates fine and then other times it just doesn't. Most of the time you have to slide it around to try to get it right. The screen flips out and starts registering touches in random places until you power the screen off and on. The battery life is inconsistent. Most of the time its fine, but then occasionally it will just drain from a full charge overnight. I've had multiple times were the phone was on the wireless charger for a full day and went from 15% to 36%. Next weekend it will easily charge to 100%. Occasionally the phone will just go completely non-responsive. It does not always respond to the hard power off procedure. This is the absolute worst phone I have ever used and it's such a disappoint coming from the Kyocera Brigadere and Duraforce Pro which were some of the most dependable phones I've ever used or dropped.

Kyocera Customer Support - 1 month ago

Thank you for your feedback. It is good to hear that the Kyocera Brigadier and DuraForce PRO served you well. Your DuraSport is waterproof and can be rinsed and dried. However, the touchscreen will not work when it is very wet. We recommend that you dry your phone per the instructions on our website: kyoceramobile.com/support/phone/cleaning_guide/. This includes wiping it off with a dry cloth and tapping it gently against your hand to dislodge water from the openings, then letting it sit to finish air drying. Not all wireless chargers work equally well and the phone must be placed correctly on the charger for it to work well. We expect that you would get better performance from another wireless charger. A new software update has just been released for DuraSport. It may address the issues you have seen with your phone becoming unresponsive. If not, please contact our customer support team at 1-800-349-4478, or online at kyoceramobile.com/contactus/support/, and we will do our best to assist you. Kyocera

CRAP

CTRITCHIE . 4 months ago

DO NOT BUY. IM ON MY 2ND PHONE IN A YEARS TIME.POWER BUTTON IS IN A BAD PLACE. I HAVE TO RESTART IT MANY TIMES A DAY TO GET IT TO WORK. WORST PHONE EVER!!!

Kyocera Customer Support - 4 months ago

We’re sorry to hear about the issues you are experiencing with your phone, including your frustration with the position of the Power Key. Some people like the Power Key in that position, but others take some time to get used to it. We are not sure why you need to restart your phone multiple times throughout the day. Please contact our customer support team at 1-800-349-4478, or online at kyoceramobile.com/contactus/support/, to explain the symptoms and we will try to help resolve the issue. Kyocera

This is 3rd or 4th Kyocera, and by far the worst

Lksmith . 5 months ago

I have used and been pleased with Kyocera rugged phones since the Brigidier, then Duraforce, etc. Unfortunately, they have gotten progressively worse and less durable since the. Had this about 6 months so far, and in that time the battery has gotten to where it is dead by the end of the work day, just sitting on my desk. Slower than frozen molasses, lags all the time, even trying to answer a call it takes several seconds for the name and/or option to answer or decline after is starts ringing. Freezes up on the simplest games to where you can't even close it or turn it off without waiting several seconds to register that the button was pushed, and no way (short of rooting) to clear the system cache which is known to bog down the system once it gets too big. VERY VERY DISAPPOINTED!!! I should've heeded the negative reviews

Kyocera Customer Support - 4 months ago

Based on your description, we recommend checking for unwanted apps and removing them. Review the list of apps and remove any that you don't recognize or use, especially ones that are suspicious. You can also check which apps are using the battery the most. Navigate to Settings > Battery > Click on the three-dots menu > Battery usage. Uninstall any recently installed apps that might be causing the issue. If you are still seeing the problem after trying these troubleshooting tips, contact our customer support team at 1-800-349-4478 or online at kyoceramobile.com/contactus/support/ and we will try to help resolve the issue. Kyocera

FAQs

Kyocera DuraSport 5G UW FAQs

Sort by

AndrewC . Mar 24, 2024

Fingerprint ID to sign in?

Answer from Verizon Customer Support1 month

This device does support Fingerprint Recognition. Learn more about how to manage that security setting here: https://www.verizon.com/support/knowledge-base-239936/ -Joseph

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Andrew V . Mar 24, 2024

NFC?

Answer from Verizon Customer Support1 month

Yes, this device does support NFC. Learn more here: https://www.verizon.com/support/knowledge-base-239952/ -Joseph

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scott girardin . Feb 18, 2024

can I charge wirelessly?

Answer from Kyocera Customer Support2 months

Yes, DuraSport supports Qi wireless charging.

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Answer from Verizon Customer Support2 months

Yes. It can be charged wirelessly. Details and specs here: https://www.verizon.com/smartphones/kyocera-durasport-5g-uw/ ~Maria

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Brittany . Apr 3, 2023

What is expandable memory and how do I get that?

Answer from Kyocera Customer Support1 year

You can expand the DuraSport memory by purchasing and inserting a compatible microSD card into the phone. If you are planning to store video on the card, make sure to get one that has fast enough read and write speeds to support that function.

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Answer from Verizon Customer Support1 year

expandable memory would be an SD card. Learn more here: https://www.verizon.com/products/memory-cards/ -Joe

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Jonathan . Feb 21, 2023

Is this phone NFC compatible?

Answer from Kyocera Customer Support1 year

Yes, DuraSport does support the NFC feature.

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Answer from Verizon Customer Support1 year

Hello, thank you so much for reaching out regarding the doubt you have regarding your phone's compatibility I would be happy to assist you with this matter, just please help me by sending us a private message, so I can go ahead and look into this for you. 😊 >Josselyn

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The Old Prow . Feb 17, 2023

Is this phone compatable with the new Ring doorbell app?

Answer from Kyocera Customer Support1 year

Yes, the Ring doorbell app will work on DuraSport.

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Answer from Verizon Customer Support1 year

We do recommend reaching out to Kyocera Support by dialing 800-349-4478 for assistance on what applications are compatible with their devices. -Brett

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Dion . Sep 1, 2022

How do I get OTG (On-The-Go) devices to work on the Kyocera DuraSport?

Answer from Verizon Customer Support1 year

To better assist with your on the go devices support question please contact us via the options available at the link here: https://www.verizon.com/support/contact-us/#mobile Thank you. - Alan

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Pedometer . Aug 21, 2022

Does it have a pedometer?

Answer from Verizon Customer Support1 year

This particular device does not have a pedometer. ~Vic

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Victor . Aug 20, 2022

Does this phone have a headphone jack?

Answer from Kyocera Customer Support1 year

No, DuraSport 5G UW does not have a headset jack. A USB-C to headset jack adapter can be used. Or, a Bluetooth headset can be used.

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Answer from Verizon Customer Support1 year

The Kyocera DuraSport 5G UW does have a headphone jack. -Sylvia

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Kyocera from cricket . Aug 20, 2022

Does the back comes off

Answer from Verizon Customer Support1 year

No, the back does not come off of the Kyocera DuraSport 5G UW. It has a Non-removable lithium polymer (Li-Po) battery. -Alicia

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