Verizon mobile rebate deals FAQs - Phones, tablets, watches

Here’s how to redeem a rebate offer:

1. Go to your My Verizon account using the link we sent by email. If you don't have a My Verizon account, you can create one.
2. View available rebate offers on Account overview under Account activity & notifications.
3. Select the rebate offer alert from the list of new alerts & messages.
4. View offer details and confirm the email address on file is correct.
5. Review and accept the terms and conditions.

We will send confirmation to the selected email address. You’ll be notified when your rebate has been processed and when it has shipped.

Rebates must be submitted within 60 days from the date of the qualifying purchase. If you ordered your device, please allow for the device to ship

Verify the deadline for your specific offer on your receipt.

Receipts can be found in the Documents and Receipts page in My Verizon.

The rebate alert may not display for one of the following reasons:

• Your new device has not shipped yet and the mobile device number is not active.
• Your 60-day day period to submit the offer has passed.
• You already redeemed the rebate.
• You canceled or changed your eligible plan to an ineligible plan.
• You returned your device.

Most rebates are processed within 8 weeks from the purchase date. However, processing times vary by offer. Refer to the specific Terms and Conditions applicable to your offer for more information.

Most rebate payments will be issued in the form of a Verizon Gift Card or a Virtual Prepaid Mastercard®.

The form of payment varies by rebate offer, so refer to the specific Terms and Conditions applicable to your offer for more information.

Some promotional offers require you to maintain mobile service on a specific plan. Some offers require a device payment agreement. Requirements are noted in the promotion Terms and Conditions.

You may lose eligibility for a promotion if you make changes that mean your account no longer meets the promotion's requirements. The rebate amount may also change if the terms of the promotional offer aren’t met.

You can locate offer terms and conditions on your rebate submission in My Verizon. Review the promotional requirements in Notifications, then click View Details.